Frequently Asked Questions from our Customers
We offer same day dispatch upto 2PM on all of our stocked A4 sheet labels products.
If you would prefer to place an order via the telephone you can do so by calling us between the hours of 09:00 to 17:00 Monday to Thursday & 09:00 to 15:00 on Fridays and a member of our Customer Care team will be available to assist you.
We produce both plain and printed labels in roll formats on a variety of materials suitable for direct thermal and thermal transfer printing, in a range of colours & adhesives.
Printed roll labels can be produced in monochrome and full colour Digital on white, gold and silver and a with a number of options for gloss and matt finishes.
You should be able to find all of our labels templates on our Free Label Template page. If you are struggling to locate the correct label template for your labels please get in touch for more assistance.
Thank you for your message, Letting us know that your item delivery has been delayed.
For all Royal deliveries – please read
Royal mail are currently still open for business but despite their best efforts some services may be disrupted. They aim to continue providing the best delivery service for you and protect the health of people, and customers.
A message from Royal Mail
The delivery of parcels and letters is a way of keeping the country together, your business operating, and helping many people who may not have the option to leave their homes. Royal Mail continues to work hard to collect, process and deliver as much mail and parcels as possible in difficult circumstances. Despite our best endeavours, it is likely that some areas of the country will experience a reduction in service levels due to Coronavirus-related absences at local mail centres or delivery offices.
Thank you for your patience. We are working hard to deliver the UK’s mail in difficult circumstances.
Thank you for your order, Your item was been Picked, Packed & Dispatched as expected.
Currently as you would expect there is a delay with all delivery services and the advice from the royal mail is to wait patiently for your item to arrive, they will not be classed as missing deliveries until 21 days have passed after postage took place.
So, if your item still hasn’t arrived within the 21 days stated by royal mail please get back in touch with us & let us know. Then we can make a claim for this item as a missing delivery.